Unit Typography free essay sample

Assignment Instructions Unit: 9 Instructions: This weeks assignment consists of watching a scenario about Sandwich Blitz, Inc. and answering questions regarding the use of new technology as a means of improving communication between employees and customers. Sandwich Blitz, Inc. has a great problem an increase in the number of customers! Employees have been consistently reporting that they are overwhelmed by the volume of customers and management has noticed that the number of reported errors in customer orders has increased. Dalman and Lei have decided to adopt an e-customer order system that will allow customers to input their own orders. This would address the issue of employees being overwhelmed by the increased pace of the workplace. Dalman and Lei will first communicate their decision to the managers who report to them in an e-mail communication. They are aware of how important it is to exhibit professionalism and business etiquette in constructing an e-mail message to the managers. We will write a custom essay sample on Unit Typography or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It is important for Dalman and Lei to gain the support of the managers since they will have key roles in leading this change at the store level. Referring to Kotter’s Eight Steps to Leading Change from the text, describe what management must do to lead this change in technology to automated customer service by creating an e-mail message (type it in a Word document) from Dalman and Lei to Sandwich Blitz’s middle management, addressing how they intend to implement each of the steps in the change process. Be sure to construct your message in a clear and professional manner. The goal of this communication is to inform the managers of what is required to lead this change and to gain their support in its implementation at the store level. Student Checklist: 1. Clearly identify the problem that Dalman and Lei are faced with 2. In a Word document, compose an e-mail message from Dalman and Lei to Sandwich Blitz’s middle management, explaining the steps necessary to manage this new technology change. Copyright Kaplan University Assignment Instructions Unit: 9 Submit Assignment to the Dropbox Draft your Assignment paper at least one full double-spaced page in length, using size 12 Times New Roman type font in MS Word format. Be sure your paper is well written in paragraph form, with correct spelling, grammar, and punctuation. Be sure to name your file according to the Kaplan filenaming convention. For additional help submitting to the Dropbox, please see the Dropbox Guide under Academic Tools. Grading Rubric Unit 9 Grading Rubric 50% Possible Points 22. 5 Analysis and Critical Thinking: Responses demonstrated critical thinking and analysis and exhibited application of information. 30% 13. 5 Spelling, Grammar, Format: Clear business writing. Spelling and grammar are acceptable. Formatting follows instructions. Total 20% 9 100% 45 Content, Focus, Use of Text and Research: ? Clearly identified the problem that Dalman and Lei are faced with in the scenario ? Percentage Specifically identified and addressed each of the 8 steps necessary to manage this change. Copyright Kaplan University

Delaware Indians essays

Delaware Indians essays Throughout my life as a Native American I have experienced many beautiful aspects of life and many terrifying aspects of life. I come from a tribe we call the Delawares. We were named the Delawares by the English because we lived on the bay named in honor of Lord de la Warr, governor of the English colony at Jamestown in 1610. We are members of the Algonquian linguistic family and are also known as Lenni Lenape, or the common people. Throughout my childhood I was told stories of our family and the tribes past. Every story became more and more interesting to me. I wanted to know the entire history of the Delawares and make sure I would carry on the traditions and lifestyles the best way I could. It has been said that in my great grandfathers time the Delawares owned and occupied a vast and magnificent territory extending along the Atlantic coast from Virginia to Massachusetts. Before the 1620s the Delaware were very powerful people in the land. The traditional home of our tribe in that time was at the River Basin, an area that extends from what is now Southern New York to Delaware Bay. But the location of our tribe on the Atlantic coast brought the tribe into early contact with the English colonists. The Delawares style of living has not changed much since my great grandfathers days. The Delaware tribe has never depended solely upon the chase for subsistence. We grow large fields of corn, squash, beans, sweet potatoes, and tobacco. We manufacture pottery, dressed deerskins, beads or wampum, feather mantels and other ornaments. We also use considerable native copper, which we hammer into ornaments or use for arrowheads and pipes. I sometimes use copper to make stone pipes and bows and arrows. Throughout the many years our implements of war have continually been war clubs, tomahawks, bows and arrows, scalping knives, and spears. We often use spear for killing fish and...

International Strategic Management Assignment Example | Topics and Well Written Essays - 3000 words - 1

International Strategic Management - Assignment Example To adequately address his concept of sustainability, Elkingtons (1998) introduced the three Ps that include people, profit and planet therefore, the concept of Triple Bottom Line. Since the introduction of the TBL framework in mid 1990s, many organizations have been adopting the practice as their main approach that supports sustainability goals especially based on the increased ability to measure environmental and social impact in addition to the more traditional financial performance. This essay presents an evaluation of the concept of Triple Bottom Line (TBL) and its usefulness for businesses. The difficulties of measuring TBL especially social and environmental components is also discussed bearing in mind there is no standard unit of measure for the two. By definition, TBL refers to an accounting approach for business, non-profit and government organizations to assess performance based on three frameworks covering financial, environmental and social dimensions. However, TBL represents a more complex measure of performance as it includes social and ecological aspects of the organization, which is difficult to quantify during the process of assessment. Further, this is a more plausible measure as it is more comprehensive than the eco-efficiency method of sustainability measurement, which had also gained widespread use during the time of TBL introduction. To simplify further the application of this framework, Elkingtons (1998) presented its application in terms of the three Ps comprising people, planet and profits (3Ps). The researcher, therefore, was able to breakdown his analysis where people as a bottom line refers to all the individuals interacting with the organization or products and the impact both the organization and products has on them. The organization will therefore be concerned with the wellbeing of individuals such as farmers, suppliers, of raw materials and employees

Reflection Paper Essay Example | Topics and Well Written Essays - 1250 words - 5

Reflection Paper - Essay Example Up to this point in time, including this very moment, the Roman Catholic Church is undergoing many changes as secular culture continuously challenges the church to keep up with the signs of the times. We find the church moving in various directions as a result of the many cultures and sub-cultures in America that need attention. It is so important for the church to adopt ways, strategies and techniques so that the mission that was handed down from Christ through the Apostles will be carried out to the end. As a contemporary Roman Catholic priest in today’s America, my vision is to lead my flock to the concept of piety and holiness reflected in these ideas. I hope to live up to the vision of our founder and lead the flock based on the work that was handed down to me by our brothers as it is shaped and defined by the modern era. I will continually seek innovative ways, strategies and techniques to achieve the social, political, economical, religious, institutional and personal goals of the individual members of my flock in keeping with the traditional values and beliefs of our order. Considering these goals, I am recognizing that each one of us is affected one way or the other by those around us and this will be a major challenge. My own vision of the piety and holiness to which I want to lead my flock is that it must first be based on the personal, social, political, emotional, cultural, intellectual and religious background of what I have had experienced throughout the course of my life. This will not be easy as my experiences here in America are an ongoing learning experience culturally and mentally. It will require consistent reflec tion and self-understanding. However, in understanding these things, it is very crucial to consider and internalize the many changes experienced in both the American culture and the Catholic Church on a

Treaty Of Versailles Dbq History Essay

Treaty Of Versailles Dbq History Essay The Treaty of Versailles was a controversial treaty, not only because of what it embodied, but what it took to get the Treaty in motion. The Great War, or World War I, lasted between 1914 and 1918. This war occurred over a variety of factors, including, but not limited to, political alliances between nations, ethnic tensions in Europe, and most of all, the assassination of Archduke Franz Ferdinand in Austria-Hungary. With the bloody stalemate continuing without any end, the United States still held its position as a neutral world power, but events, such as the sinking of the Lusitania, caused the United States to recant its neutral position to a position in fighting against Germany. The end of World War I officially ended by the signing of the Treaty of Versailles, but wasnt signed by the U.S. Whether this was President Wilsons fault or the Senates fault, has been questioned over the last decade. There were a variety of reasons that the United States did not sign the Treaty of Versailles with the biggest reasons being that the Senate felt that the Treaty embodied ideals and practices, such as joining the League of Nations, which directly contradicted American foreign policy. As seen in Document A, William Borah stated that the League is essentially creating more problems to solve problems. He said that shouldnt we want a League run by Americans who have the same values and ideals rather than delegates from foreign countries? In Document B, it is stated that, â€Å"The Treaty of Versailles†¦it does much to intensify and nothing to heal the old and ugly dissensions.† It was common knowledge and a wide held belief that the United States should remain neutral in foreign matters. The American citizens knew about Washingtons Farewell Address and how it stated that we would stay out of the business of foreign countries. The Treaty of Versailles only created bigger rifts in American society with its controversial policies. Woodrow Wilson, the President at the time, also included that, along with the signing of the Treaty of Versailles, the American public should accept his Fourteen Points. Also seen in Document F, John Maynard Keynes spoke about a certain aspect of the Treaty of Versailles that many people were afraid to talk about; maybe it was because he wrote a book dedicated to his cause. Keynes stated that simply forcing a country to accept a set of reparations and servitudes isnt really creating progress. Document E shows how if any country shows just cause for their actions, that they can then be truly forgiven. These are just the views of the American public and the Legislative Branch (mainly the Senate). But what about the views of Woodrow Wilson, a man who recanted his views of neutrality to that of an active role in war matters? Woodrow Wilson had a lot going for himself when he first took office as the President of the United States. Wilsons postwar plans detailed his Fourteen Points, which were imbued with the ideals of Progressivism, and a permanent League of Nations, which he planned on making the United States join. In an address to Woodrow Wilson, former President Herbert Hoover stated how it would be beneficial to have a League of Nations, even how much better it would be if it got an early ratification (Document D). In a speech by Woodrow Wilson on September 5, 1919, he stated, â€Å"When you read Article X, therefore, you will see that it is nothing but the inevitable, logical center of the whole system of the Covenant of the League of Nations, and I stand for it absolutely† (Document C). Woodrow Wilson wanted a â€Å"real† end to the War; an end that could only come by United States joining the League of Nations in order to fight international problems. In his â€Å"Appeal to the Co untry† on October 3, 1920, Wilson stated, â€Å"The Founders of the Government thought of America as the light of the world as created to lead the world in the assertion of the rights of peoples and the rights of free nations†¦This light the opponents of the League would quench† (Document G). Woodrow Wilson is interpreting certain aspects of historical events to his liking and is attempting to persuade the public to support him in the signing of the Treaty of Versailles. It was also a known fact that Wilson suffered from a variety of illnesses, which many people believed altered his mind, so he eventually lost all support from the public as well as his colleagues in government. With the inauguration of Woodrow Wilson came an era of Progressivism; an era that would be defined by many of his successful and failed attempts in gaining public support for his actions. His most failed attempt was getting the public and government to support his views on passing the Treaty of Versailles, supporting his Fourteen Points, and joining the League of Nations. Many believed that joining the League of Nations would destroy all that this nation stood for, as detailed by George Washington in his Farewell Address. Although the Treaty of Versailles was not passed, which was a fault on both the Senate and Wilsons part, Wilson eventually tried hard to concentrate on problems back at home through certain social programs and his ideology of the â€Å"New Freedom.†

Causes of WWI Essay

Wars are large and complicated affairs. The first word war was the product of many, many things. Although the war officially began on July 28th, 1914, it had been building up for a while. The beginning of the war was much like a domino affect. It started when Austria-Hungary declared war on Serbia. On July 29, Russia ordered a mobilization only against Austria-Hungary in support of Serbia. The Germans threatened war on July 31 if the Russians did not demobilize. France then mobilized. On August 1, Germany declared war on Russia, and two days later, on France. The German invasion of Belgium to attack France, which violated Belgium’s official neutrality, prompted Britain to declare war on Germany. World War I had begun. Nationalism, militarism, and imperialism all prompted the rivalry between nations which led to WWI. Nationalism, the love and support of one’s country, has always existed. At this time, however, it was so prominent, it helped cause the first world war. Since so much pride was devoted to countries, it made the possibilities of peace between past rivals less probable. People felt great loyalty and were willing to do anything for their country. In history, many wars have been over territorial disputes. A country feels nationalistic, and people’s pride leads to people wanting to expand with more land. A country can feel so strongly about this, that they will fight for it. The spark of the world was the assassination of the Archduke Francis Ferdinand and his wife. They were shot by a Serbian nationalist because of the crisis in the Balkans. The Balkan Peninsula was a mountainous area below Austira-Hungary and consisted of many different ethnic groups. Each group was very nationalistic and wanted to extend its borders, especially Serbia. Austria-Hungary took over two Balkan Slavic areas. Document 6 describes the tension in this region at the time. Serbia did not want Austria-Hungary to have Bosnia and Herzegovina. The archduke was shot because the Serbians feared that when he became in power he would continue to persecute the Serbs who lived in the Austro-Hungarian borders. The assassination, however, only created more problems. A harsh ultimatum was given to Serbia and when Serbia tried to negotiate that harsh terms, war was declared upon them. Serbia’s ally, Russia joined right in the war, and soon after many other European countries. Nationalism was also a contributing factor to the alliance  system. A country having more people on its side meant they felt more powerful, and more nationalistic. During World War I there were two alliance systems; the Triple Alliance and the Triple Entente. The Triple Alliance included Germany, Austria-Hungary, and Italy. The Triple Entente included Great, Britain, France, and Russia. Later on in the war, the United States entered the war on the Triple Entente side, and Russia left. Members of the Triple Alliance were also known as the Central Powers. This is because the three countries were grouped together in the center of Europe. On each side of them, they has enemies, which is why this was a two-front war. This is shown on document 2’s map. Germany’s Schlieffen Plan was a plan to have a large part of the German army go west to fight France, and then go east to fight Russia. Nationalism is what made Great Britain join the war. Under the Schliefeen Plan, German troops invaded Belgium (a neutral country) because they refused to let the Germans pass through on their way to France. Great Britain was closely tied with Belgium so after the Germans attacked Belgium, Great Britain declared war on Germany. Although not the only cause of the large, complex war, Nationalism was the cause of many of the other causes. In many ways Nationalism can be a positive thing. It can improve economy by increasing competition and devotion and make a country more prosperous. Theses feelings created by nationalism can go to far. Nationalis m can also cause rivalry, feelings of superiority, and competition can lead to aggressiveness which leads to wars. Around 9 million people died in World War One. Tension between countries led to a arms race in Europe. Countries were over nationalistic and felt that having a large army made them more powerful. Glorifying military power and having an strong army is known as militarism. When a country has a strong army who is ready to fight, they are more likely to use war as a way of getting what they want. The main countries who participated in WWI all had significant increases in the amount of money they spent on weapons. Germany increased its per capitata expenditures on armaments from $1.28 in 1870, to $8.19 in 1914 (document 1). Propaganda, a way of persuading people to think one way, was used to keep up morale and support for the war. Posters like the one shown in document 5 was used to recruit soldiers for battle. People felt patriotic when they went to fight in the war. Countries competed to  have the largest militaries, and the best weapons. Militarism at this time led to the creation of many new weapons. Fritz Harber invented a method of using nitrogen from the air. It was used to create one of the worst weapons of the time, poison gas. The machine gun was also a new weapon of the time. It fired ammunition automatically and was extremely deadly because it was quick and easy. Other weapons of war included the tank, the airplane and the submarine. Submarines were used in unrestricted warfare and fired torpedoes. Militarism is why the war was so deadly. It caused rivalry between nations. Kaiser Wilhelm II of Germany envied Britain for having such a strong navy so he increased the German navy and built many warships. Britain responded by increasing its navy and building more warships too. Things like this started the arms race and created even more competition between countries and alliances. Leaders looked at militarism and saw war as the only way to solve problems, which is not true at all. Another factor which contributed to the increase in rivalry in Europe was imperialism. Great Britain, Germany and France needed foreign markets after the increase in manufacturing caused by the Industrial Revolution. These countries competed for economic expansion in Africa. Africa between 1880 and 1914 was split up between Britain, France, Germany, Italy and several other nations (document 4). Long before the war there was competition between these countries for resources, land, and markets. Each country wanted to be the most powerful and felt that they could do this by obtaining as much land and wealth as possible. Many forms of imperialism were used to do this with. Germany and France disputed over who would control Morocco a couple times, so the mistrust between these countries was already at a high level. Before the war, grudges had already been formed. Document 8 describes the tension and the trouble spots prior the WWI. The reason why the became and world war so quickly was because of all the factors that were already in place. Mainly rivalry, which imperialism contributed to greatly. World War One was ended with the Treaty of Versailles. The treaty was intended to make peace between the countries. The treaty was unfair and created with revenge in mind. It made Germany pay $33 billion in reparations and forced them to accept war guilt. Adolph Hitler himself was a product of  the First World War. In many ways, the end of World War I was the cause of World War II.

Opp Papers

Want to play on a truly global field? Here’s your chance to up your game to a new level. Job Title: Reports To: Job Band: Function: Location: Cabin Crew Purser Three (3) Operations Lagos Purpose Statement: To ensure passenger safety and comfort on board the aircraft and to provide the same with the highest degree of service and customer care in line with the company’s brand, service and people values. Primarily working in the Business and Economy section of the aircraft.Key Accountabilities: a) To ensure on board safety, overall welfare and comfort of passengers on board each flight. b) To offer exceptional service to customers that will encourage continued patronage of the Airline’s services. c) To ensure that where possible, service is recovered whenever there is a breakdown or service failure. d) To maintain currency of cabin crew licence and competency on all aircraft types included in the licence. e) Remain current on company’s instructions via Genera l Notices, SEP and AVMED manuals. ) To attend a pre-flight briefing and to answer a safety related question from the Purser in accordance with the Standard operating procedures described in the Air Nigeria Cabin Attendant Manual. Knowledge, Skills and Experience: Some of the required qualifications, skills & experience for the role are as follows HND or good University degree Completed NYSC Confident Swimmer Good spoken English Language Able to do basic Maths (currency conversion etc) Should possess qualities of diplomacyAble to do basic Maths (currency conversion etc) A good understanding of the French language and least one year customer would be an asset. Working Relationships: ? Internal: SEP/AVMED Instructors, Flight Deck crew, Crew Line Managers, Flight Service Managers, Pursers, Crew Control, Customer Services Agents, Catering unit and Engineering unit. External: Passengers, Catering Companies, Hotels ? Interested applicants who meet the above criteria should apply Method of Application: by writing a covering letter as to why you believe you should be a part of a winning team.Please attach a full length colour photograph of yourself and an updated curriculum vitae with copies of relevant certificates and submit at the Front Desk any of the following locations- Air Nigeria Office, 3rd Floor MMIA, Lagos or 9th Floor, Etiebets place, 21 Mobolaji bank Anthony way, Ikeja Other important information: NIL Take down date: November 23, 2010 Best regards, For: Air Nigeria Human Resources Department